Overview
Information Technology Services (ITS) has established a licensing program with the transcription and note-taking application provider called Otter.ai (link). Any active UH faculty, staff or student may participate this annual site license program via departmental or personal funds. This is an annual site license, which provides the user with the "right to use" the Otter.ai software for the duration of the contracted year, beginning November 1st through October 31st of the following year. First year licensing costs are prorated, then renewable on an annual basis. Renewal notification will be sent to the contact person via email after the new fiscal year begins. This site license is equivalent to the Business License from Otter.ai (link).
Otter.ai and Protected Data
Users of Otter.ai must be mindful when it is used to transcribe/caption content that may include protected data (link), such as HIPAA, FERPA or PII data. It is the responsibility of Otter.ai users to ensure that the appropriate precautions are taken to handle protected data that may be captured when utilizing the Otter.ai service. If protected data is collected through Otter.ai, it is the responsibility of the user to immediately remediate any data as is required by policy or law. Note, deleting any protected data from just the transcript saved in Otter.ai would not fully remediate the data; you must also delete the associated audio/video recording as well.
More Information
View the Site License Otter.ai page (link) for more information on pricing, FAQs, helpful links and ordering instructions