Google@UH Storage

google storage addon quota

New Storage Policy

In 2021, Google announced a new storage policy (link) which has moved our Google domain from unlimited storage to pooled storage across all Google@UH accounts. This means that each Google@UH account’s use of Gmail, Drive, and Photos, in addition to all Google@UH shared drives now collectively counts towards our Google domain’s pooled storage. Should our collective storage use exceed our allotted pooled storage amount, domain-wide Google@UH services will be negatively impacted. As a result of Google’s change to pooled storage, storage policy was updated, including the implementation of storage quotas, to help manage and reduce the amount of our pooled storage being used.

On Monday, January 29, 2024, storage quota enforcement began, with service impact for Google@UH accounts if their quota is reached or exceeded and until storage use is brought back below their quota. Users can check their current storage usage by logging in at https://drive.google.com/drive/quota.

Individual Google@UH Account Storage Quotas

Users who have multiple affiliations have a storage quota based on whichever affiliation has the highest allocation. Storage quotas for these users are not be the sum of quotas for all of their affiliations. For example, a user who is both a faculty member and a student will have a storage quota based on their faculty affiliation (100 GB) and their faculty quota provides a higher allocation when compared with their student quota.

Affiliation	Quota (in GB*)
Faculty / Emeritus Faculty	100 GB
Staff	100 GB
Students	25 GB
Prestudents	10 GB
Affiliates / Retirees	25 GB
Departmental Username	25 GB
Ohana	7.5 GB

*1 GB = 1000 MB

Google@UH Shared Drive Limitations and Storage Quotas

Shared Drives (link) created within Google Drive have the following limitations and storage quotas.

Google@UH shared drives can only be created by UH faculty and staff using their Google@UH accounts. Other Google@UH account collaborators can continue to be granted an appropriate role within a shared drive. They just cannot request or create the shared drives themselves.
All Google@UH shared drives have been limited to 25 GB of storage quota. Once this quota is reached, files within the shared drive will remain available, but new files will not be able to be stored in the shared drive and existing files will not be able to be edited.
A shared drive can contain a maximum of 400,000 items, including files, folder, and shortcuts. Note: This limit is based on item count, not storage use. We recommend that you keep shared drives well below the strict limit. Shared drives with too many files might be difficult to organize and search.

Google@UH Add-on Storage

Information Technology Services (ITS) has established a program to provide add-on storage for Google@UH (Google Drive, Gmail) for a fee. This add-on storage is in addition to the allotted storage quotas provided to all Google@UH accounts. Active UH faculty and staff may participate in this program and purchase add-on storage via UH Departmental payment. Purchases through this program can be made ONLY by UH Departmental payments.

Please visit our Google@UH Add-on Storage page (link) for more information about this service or to request this service.