Personal Quarantine
Proofpoint is the University's email security gateway, providing additional malware, phishing, spam, and targeted attack protection. Proofpoint automatically evaluates all incoming email and protects against spam, malware, phishing, spoofing, and enforces other content policies for the University. Email messages that are evaluated as spam will be delivered to a user’s personal quarantine for their review instead of being sent directly to their inbox. This personal quarantine serves as an additional layer of defense while still providing users with the control to manage the emails that Proofpoint is filtering. Each user/account has their own personal quarantine. Users will be notified of new messages in their personal quarantine via a daily digest sent by email. Users can also review messages in their personal quarantine at any time by visiting the quarantine web portal. Messages stored in a user’s personal quarantine will be automatically deleted after 30 days.
Note: to better protect users, Proofpoint will block highly malicious types of email (phishing, malware, etc.) before ever reaching a user’s personal quarantine or inbox and, thus, users will be unable to interact with these more dangerous types of messages.
Quarantine Daily Digest
Users will receive a daily digest that will provide a list of any new emails that have been placed in their personal quarantine within the last 24 hours. These daily digests will be delivered to users every day beginning at 7:00 AM. Emails in a user’s personal quarantine are organized into spam or low priority (unsolicited invitations, newsletters, etc.) categories. From the emailed daily digest, users can review the sender, subject, and sent date/time of an email and can perform quick actions to release an email to their inbox or add a sender to their personal safe list. From the daily digest, users can also quickly pivot to the email quarantine web portal to further manage their personal quarantine.