FileDrop

FileDrop is a simple secure file transfer system.

We allow people to upload files to our servers, where they will be stored for a limited time period. Once the files have been completely uploaded, we send an email containing a download URL to the address or UH username you have specified as the recipient.

The total size of the upload must not exceed 999MB. You can use the service as many times as you like, but any single upload cannot exceed that size.

Currently, the files will be available for 30 minutes, 1 hour, or 1 to 14 days. A notice containing the date and time at which the files will be expired will be displayed once the upload is completed. Both the confirmation email sent to you (the uploader) and the email sent by the system to your recipient will contain the expiration date and time.

Once the period has run, the files are irretrievably deleted.

Even in the basic operation described above, the file transfer (both in uploading and downloading) is secure, in the sense that "SSL" is used to encrypt the traffic. This should provide sufficient security for most users.

We do offer an additional level of protection, for users exchanging files containing sensitive information. When uploading files, you can check off the "Require Authentication" checkbox. If this checkbox is selected, the UH user who is the recipient of the transfer will have to login before retrieving the files. That is, the recipient must know both the secret URL and the recipient's UH Username and password. The recipient must correspond to a UH user. If you would like your departmental email address to be included in those that can require authentication, please use the Feedback form to send a message to the FileDrop team.

There are a few restrictions on the service. The total size of the upload must not exceed 999MB You can use the service as many times as you like, but any single upload cannot exceed that size. Also, we provide the files for download for a limited time only. Finally, the use of the service must comply with all relevant University policies, including E2.210.

For obvious reasons, it's important to be aware of these restrictions, particularly the limited download time window. If you are using the service to upload files, you must clearly inform the recipients that they must download the files prior to the closure of this window.

It's important to be aware of these restrictions, particularly the limited download time window. If you are using the service to upload files, you might want to inform the recipients that they must download the files prior to the closure of this window.

Yes, you can directly use the service to send files to multiple recipients.

Please try closing and re-opening your browser, which usually corrects a number of problems with how your browser stores login information.

First off, you should be familiar with the Minimum Security Standards of the UH Data Classifications Policy (EP 2.214): University of Hawaiʻi Data Classification.

It is important to understand that you cannot use Filedrop to send Regulated data to outside recipients.

It would be ideal if the outside recipient had their own secure application such as FileDrop. If they do not, and you must send them files, the current UH recommendation is to use UH Enterprise Dropbox.

Here is the page for requesting a Dropbox account: UH Enterprise Dropbox.

Consult the UH Enterprise Dropbox page for the recommended instructions for sending data to outside recipients.