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Receiving error "5.1.1 illegal or unknown alias" when sending to a list

A first.last email alias is a professional representation of your email address that uses your first and last name. For example, John Doe's current email address is jdoe@hawaii.edu. With first.last, John's email alias could be john.doe@hawaii.edu. This is a more definitive way of identifying yourself to another colleague where they might know your first and last name, but not your UH email. This is an optional service available to Faculty and Staff.