Data Center Services (DCS) Change Form

Tags datacenter

This form is for requesting additions, deletions and modifications to your existing DCS, which include Virtual Servers and Colocation services. To access this form:

STEP 1:  Access the Form

Go to the Kuali Build form. You will need a UH ID/username to be able to access this form. 

STEP 2:  Select "Change/Update/Delete Existing Physical Colo Service" for physical colo servers

OR

"Change/Update/Delete Existing (VS) Service" for virtual servers

kuali build form initial request type selection

 

STEP 3: Select Type of Change

kuali build type of change selection

Update Contact/Account Code

If you would like to update a contact or account code for billing, please select "Update Contact and/or Account code to Charge"

Please enter the following:

kuali build update contact/account section

SERVER NAME: Enter the Cabinet Space/Rack Unit you were assigned.

DEPARTMENT: Name of the department requesting the service.

ACCOUNT CODE: The account code to use for billing.

*TECHNICAL/ADMIN: The technical and admin contacts are the persons responsible for maintaining the resources stored at the data center; they will have the authority to add and remove people from the data center access list. The provided emails must be hawaii.edu addresses. (Only those in the data center access list are authorized to enter the data center)

*BILLING CONTACT: The billing contact responsible for the charges (This is usually the department’s fiscal administrator [FA]).

Editing Cabinet/RU

If you would like to add/remove rack units or a new cabinet space, please select "Add/Change/Remove Physical Colo"

kuali build form change existing section

Describe your work/change requested in the field.

STEP 4: ITS Service Level Agreement

Please read and acknowledge the ITS Co-Location Service Level Agreement. https://www.hawaii.edu/askus/1819

kuali build ITS SLA section

 

STEP 5: Approvals

Please refer to the above for information regarding these fields.

Kuali build form approvals section

 

Completion:

 Kuali Build form submission button