On June 4th, 2024, UH ITS disabled Less Secure Apps (LSA) for Google@UH users. This change only impacts users who use third-party email clients (e.g. Thunderbird, Outlook, iOS or macOS Mail) that were not set up using OAuth 2.0. If you are using Gmail@UH through the web client, you are not affected by this. On March 14, 2025, Google no longer supports LSA.
Overview
ITS recommends that you use Google@UH Gmail web client through a browser
https://gmail.hawaii.edu for the best experience and access to advanced Gmail features.
This article provides a instructions on how to configure UH email accounts for third-party email clients.
Recommended: Logging into Email Client Using OAuth 2.0
UH ITS recommends that you use this method if your email client supports it.
The industry has adopted a more secure method of authenticating third-party applications called OAuth 2.0, this method is supported by most modern email clients via UH Login. This will typically be the Sign in with Google option on your email client set-up screen. See Google's Set up Gmail with a third-party email client (link) support article for further instructions.
- If you are using Microsoft Outlook Classic on Windows, you may choose to use Google Workspace Sync for Microsoft Outlook (GWSMO) to sign in and set up your account: https://tools.google.com/dlpage/gssmo
- If you are using a smartphone, UH ITS recommends that you use the Gmail App, available through the App Store (iOS/iPadOS) or Play Store (Android)
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Logging into Email Client Using IMAP/POP
This method is not recommended in most cases by UH ITS and Google. Instead, it is recommended to login using OAuth 2.0 via Sign in with Google. If your email client does not support OAuth 2.0 via UH Login, you will need to do the following to set up IMAP/POP:
- Enable Google 2-Step Verification (2SV) (link)
- Google's 2SV is not the same as UH ITS' Duo Multi-Factor Authentication (MFA) (link)
- Enabling this feature currently does not require the account to go through an additional layer of security, but this behavior can change at any time.
- Create a Google App Password (link)
- Once you perform Step 1 and 2, you will now be ready to configure your email client for IMAP/POP using the tables below
IMAP Settings
To find out how to set up IMAP on your device, see Google's
Choose your IMAP email client settings for Gmail (link) support article.
| Incoming Mail (IMAP) Server |
imap.gmail.com
Requires SSL: Yes
Port: 993
|
| Outgoing Mail (SMTP) Server |
smtp.gmail.com
Requires SSL: Yes
Requires TLS: Yes (if available)
Requires Authentication: Yes
Port for TLS/STARTTLS: 587
|
| Full name or display name |
Your full email address, e.g. username@hawaii.edu |
| Account name, username, or email address |
Your full email address, e.g. username@hawaii.edu |
| Password |
The Google App Pasword generated from above |
IMAP Settings
To find out how to set up POP on your device, see Google's
Read Gmail messages on other email clients using POP (link) support article.
| Incoming Mail (POP) Server |
pop.gmail.com
Requires SSL: Yes
Port: 995
|
| Outgoing Mail (SMTP) Server |
smtp.gmail.com
Requires SSL: Yes
Requires TLS: Yes (if available)
Requires Authentication: Yes
Port for TLS/STARTTLS: 587
|
| Full name or display name |
Your full email address, e.g. username@hawaii.edu |
| Account name, username, or email address |
Your full email address, e.g. username@hawaii.edu |
| Password |
The Google App Pasword generated from above |
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